PDF Ebook Salesforce.com For Dummies, 6th Edition (For Dummies (Computer/Tech))
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Salesforce.com For Dummies, 6th Edition (For Dummies (Computer/Tech))
PDF Ebook Salesforce.com For Dummies, 6th Edition (For Dummies (Computer/Tech))
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From the Back Cover
Easily customize the user interface Manage prospects, customers, and deals Improve collaboration across teams Put Salesforce.com to work for you More than 150,000 businesses worldwide successfully manage their sales, marketing, and customer service and support functions with Salesforce.com. With the savvy, easy-to-follow advice in this book, you can take advantage of this leading CRM solution right away. Generate more leads, please customers, and measure results, starting now! Inside… Make accurate projections Organize and develop contacts Personalize settings and pages Configure to your mobile device Collaborate in the cloud Maintain a leads database Join Salesforce communities
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About the Author
Liz Kao learned to use, sell, implement, and build processes for Salesforce.com while working for the company. She has built dozens of business-specific apps for the software. Jon Paz is a Salesforce consultant who has helped enterprise clients deliver world-class solutions to business challenges.
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Product details
Series: For Dummies (Computer/Tech)
Paperback: 464 pages
Publisher: For Dummies; 6 edition (April 25, 2016)
Language: English
ISBN-10: 9781119239314
ISBN-13: 978-1119239314
ASIN: 1119239311
Product Dimensions:
7.4 x 1.1 x 9.2 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review:
3.7 out of 5 stars
16 customer reviews
Amazon Best Sellers Rank:
#36,895 in Books (See Top 100 in Books)
With my company purchasing this new CRM, I thought I would try to get a jump on it and start studying this book. After using Salesforce for about 5 months now, I can say this book was way too technical and detailed without helping me much. Either it is written to cover too broad of a reader or I just use the absolute basics in SF. I tried and tried to find much value, without success.. There has got to be better books on Salesforce but this one is one I would skip.
I have a number of the "for Dummies" books and I have always been consistently impressed with their clarity and simplicity. Regardless of the author, they introduce and explain their topics in ways that make learning easy.Not this book.This is little more than the type of User Manuals you get from software companies nowadays. To create an account, click "Create Account". Really? I didn't know that. Thanks.Nowhere is there a conceptual introduction to what this product is, how it is structured, or how to evaluate it for your company. The book lacks a basic primer into the terms, processes, and data structures used by this product.I love "for Dummies" books, but feel I wasted my money on this one.
Great summary of salesforce. The documentation on SF is overwhelming and this makes it quite concise and easily understandable if you were lost like me.
This is a 4 to 5 star item. It is great for the right audience which appears to be the end user. I'm sort of an end user being in Salesforce Administration so I didn't find what I was expecting... but it's still darned good!
Great book for anyone starting to use Salesforce.
Wasn't what I was looking for. I need to know what it takes to develop a SF application that goes outside of CRM. This was not very helpful in that respect.
Awesome book for anyone looking to learn more about Saleforce
I think the book should be more practical with more chart and pictures than words. hopefully the next version will be better
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